We will do our best to accommodate time requests and can guarantee local delivery within a specific time range provided your order is placed at least 24 hours prior to delivery. Timed-delivery upgrade charges may apply. Our normal delivery times are between 9am-5pm daily for orders going to a business, residences, hotels and hospitals and 2:30 p.m.

During major holidays such as Valentine's Day and Mother's Day we operate extended hours and delivery times are 8am-7pm..

Funerals / Memorial Services

These orders receive top priority. If you have ordered late and missed the funeral service we will notify you quickly so that we can assist you to make other arrangements, have your flowers sent to the home of the family. We work with all of the local funeral homes, insuring your delivery will be done in time. We normally contact the mortuary, funeral home or church right anyway to verify details - to make sure your order is not missed.

Hotels If the recipient is not the registered guest, please make sure to include the name under which the room is reserved in our product order page.

Hotel deliveries are made to the Guest Services desk and while we can request your order be placed in the room prior to arrival, we cannot guarantee it. We suggest you call the hotel and also make in-room placement requests with their concierge.

Hospitals We call all hospitals to verify patient room numbers prior to delivering your get well wishes. Patients in ICU, CCU and some special wards are unable to received deliveries. We call twice daily to check if a special ward patient is eligible to receive flowers.

We recommend you refrain from sending flowers with strong fragrances to hospitals.

Due to allergies, latex balloons and fragrant lilies like 'Stargazers' and 'Casa Blancas' are prohibited from being delivered to hospitals.

Schools Many schools do not accept deliveries for students. Please send teacher and faculty gifts to the school and any student orders to their residences. Orders to K-12 schools should be placed by 10 a.m. because they usually must be received by 2:30 p.m. Orders to Colleges or Universities campuses are accepted for offices only, and not to classrooms. An order must include the direct phone number of the recipient.

If the recipient is not at home or work For residential deliveries, if the recipient is not available at the time of delivery, the delivery person may leave the gift in a safe place for the recipient to retrieve when they return, such as with a neighbor, or leave a message for the recipient to call to arrange for re-delivery. Flowers will only be left on porches, or 'back door' with your approval.

For deliveries of business gifts, if the recipient is out of the office for the day, your gift typically, will be left for them to receive with their return to work the next day unless it is a Friday.

Calling Ahead In some cases, we may contact the recipient to ensure she or he will be home or at work to accept the delivery.

Domestic Delivery - US & Canada

Handling fee for domestic orders $10.00

International Service

Handling fee for international orders $22.00